Frequently Asked Questions
Everything you need to know about your Rare experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations. You will receive a tracking link via email once your order is dispatched.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. You can initiate a return request through our online portal, and a pickup will be scheduled within 48 hours.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and studio lighting, there may be slight differences in the actual color of the garment.
How should I care for my Rare garments?
To maintain the quality of your clothing, please follow the specific care instructions on the inner wash care label. Generally, we recommend cold machine washes and avoiding direct sunlight while drying.